Helpdesk Representative

Posted:
06/05/17
Type:
Full Time
Location:
Wellesley, MA
Category:
Information Technology
Salary:
$18.00 - $25.00/hr
Job ID:
500695

Exciting New Opportunity!

We have an immediate need for our Wellesley based client as a Helpdesk Representative.  You will join a team of four that are providing a mix of phone, remote and hands on support to a diverse group of roughly 2000 users in a campus style environment.  This is an open ended contract with a minimum commitment of 12 months with a potential for extensions or being hired as a perm employee.

 

The Helpdesk Representative will be a good troubleshooter and problem solver able to provide IT support to a wide range of users from entry level to very experienced.  There are all of the standard applications such as MS Office, Outlook, Windows/Mac… and there are some very unique industry specific applications as well.  The ability to learn and support both off the shelf as well as homegrown applications is going to be a must.  In addition to the standard Helpdesk/Desktop support the ideal candidate will have exposure to setting up and supporting A/V (audio/visual) equipment.  There are plenty of projects planned for the coming year and there will be room to learn new technologies and grow as well. 

 

This is an immediate opening for a very well known company right in Wellesley.  If you have a solid foundation in Helpdesk and Desktop support and you are looking for a long term contract assignment with plenty of potential please call one of our IT Recruiters today at 781-938-7950 or send us your resume to Woburn@AshleyEllis.com for immediate consideration. 

 

Requires:

  1. Foundation in Helpdesk and Desktop support
  2. Windows 7, 8 and 10
  3. MS Office
  4. Excellent troubleshooting and problem solving

 

Pluses:

  1. MAC
  2. Audio/Visual (A/V)