IT Field Service Technician

Posted:
09/28/17
Type:
Full Time
Location:
Los Angeles, CA
Category:
Information Technology
Salary:
DOE
Job ID:
DC800981AEDP5A

Do you bring technical skills and great interpersonal skills?

We are seeking a Field Service Technician to provide top-tier support to one of our clients in Los Angeles. You will work onsite to support users on both desktop and server issues. This will include troubleshooting their issues, installing and configuring new equipment, installing upgrades to software, modifying infrastructure, managing Active Directory and Exchange environments and training end users. You will also be called upon to make recommendations on new products and techniques that will help their business from a technology standpoint. You will utilize a ticketing system to document, track and monitor problems.

In this client-focused role, no two days are ever the same and you will be exposed to a variety of technologies and issues. In addition, you will be offered a strong compensation and benefits package, and the opportunity to grow.

Ideally, you will have worked for an MSP or a consulting firm, and have supported a variety of technical environments. A strong technical background, along with a personable demeanor, is absolutely required. You will have at least 3 years of experience supporting as many of the following technologies as possible:

MS Windows servers & desktops / laptops, Active Directory, MS Exchange, VMWare, VPN / remote software, LAN, WAN, MS Office Suite / Office 365, Citrix, Cisco and Active Sync. Experience troubleshooting and supporting both desktops and servers needed. The ability to be self-sufficient and figure things out on your own, and to ask for help when you can’t figure it out, is essential. You will be expected to be the SME, and the client must feel that you are. 

 

**IMPORTANT: If offered employment, applicant must be able to show proof of eligibility to work in the United States as required by Federal Law.  Ashley Ellis will not sponsor applicants for work visas, nor do we offer corp-to-corp contract opportunities. We do not accept resumes from 3rd parties.