Patient Access Coordinator – Appeals

Full Time
Lake Mary, FL
Information Technology
Job ID:

Growth Opportunity for Pharmacy Technicians with Benefits Investigation experience!

We are looking for Pharmacy Technicians with a background working in a non-insurance owned specialty pharmacy – any retail pharmacy experience is a plus –  and benefits investigation / insurance investigation / appeals experience for a Patient Access Coordinator opening. You will be responsible for assisting patients with their benefits and appeals. On a daily basis, you will perform prior authorizations, benefit investigations and insurance investigations and communicate with patients, insurance companies (Medi-Cal, Medicare, PBM’s and private insurance), nursing staff and employees within the pharmacy.

You will enjoy competitive pay and benefits, while having the opportunity to make a difference in patients’ lives. At the same time, you will be offered an excellent career growth opportunity.

The ideal candidate will have recent experience as a pharmacy technician in a non-insurance owned specialty pharmacy, retail pharmacy exp is a plus, and have endorsement as a Certified Pharmacy Technician (CPhT) in Florida. You must bring at least 2 years of experience in a pharmacy outside of your externship. Experience with prior authorizations, benefit investigations, insurance investigations and appeals is a must. You must be knowledgeable in the entire prior authorization process, including reviewing medical plans, obtaining & completing PA forms, and obtaining clinical charts / labs. Bilingual in English & Spanish is a huge plus. In addition, you will have excellent communication and interpersonal skills, and have a proven track record of providing highest quality customer service. Attention to detail and organization skills, as well as above average computer skills, will also be required.


  • Certified Pharmacy Technician
  • Non-Insurance owned specialty Pharmacy experience
  • Benefit Investigations
  • Prior Authorizations
  • Excellent customer service skills
  • Top-notch communication skills


**IMPORTANT: If offered employment, applicant must be able to show proof of eligibility to work in the United States as required by Federal Law.  Ashley Ellis will not sponsor applicants for work visas, nor do we offer corp-to-corp contract opportunities. We do not accept resumes from 3rd parties.