Patient Access Manager

Full Time
Richardson, TX
Information Technology
$65,000 - $75,000
Job ID:

Do you have experience managing Pharmacy Technicians in processing roles?

We are looking for a Patient Access Manager to oversee a small- to mid-sized team of patient access coordinators who are conducting prior authorizations and benefit investigations. You will be called upon to build business relationships both within and outside the organization, create documentation, improve processes / procedures and be a strong leader to a growing team.

You will enjoy competitive pay and benefits, while having the opportunity to make a difference in patients’ lives. At the same time, you will be offered an excellent career growth opportunity.

We are seeking a proactive manager that is eager to improve processes and procedures and improve the patient experience. The ideal candidate will have experience as a pharmacy technician in a retail or specialty pharmacy and have grown into a manager role. Home infusion experience is a plus. You must bring knowledge of dealing with private insurance, Medicaid and Medicare. Experience with prior authorizations, benefit investigations and insurance investigations is a must, as well as managing those functions. In addition, you will have excellent communication and interpersonal skills, and have a proven track record of providing highest quality customer service. Attention to detail and organization skills, as well as above average computer skills, will also be required.


  • Retail or Specialty Pharmacy experience
  • Management experience & leadership skills
  • Prior Authorizations
  • Insurance billing / investigation
  • Benefit Investigations
  • Excellent customer service skills
  • Top-notch communication skills

**IMPORTANT: If offered employment, applicant must be able to show proof of eligibility to work in the United States as required by Federal Law.  Ashley Ellis will not sponsor applicants for work visas, nor do we offer corp-to-corp contract opportunities. We do not accept resumes from 3rd parties.